Impact Stories
Our Impact
The problems we solved, the interventions we designed, and the results delivered — told as they happened.
Helping Consumers Resolve Parking Penalties at Scale
The Problem
UK consumers faced a fragmented, opaque process for paying and challenging parking penalties — with low success rates, confusing paperwork, and limited guidance through appeal. Most drivers abandoned even legitimate cases.
Our Intervention
Patdisco designed and deployed My Parking Fines — an AI-powered payment management and dispute resolution platform using agentic system. It analyses parking penalty notices, identifies grounds for appeal, and guides users through submission. The system evaluates each case individually and presents a clear recommended action within minutes.
The Result
A significant proportion of parking penalties resolved outside the 14-day discount period. Users consistently report resolving in minutes what previously took hours — or was abandoned entirely. My Parking Fines is live at myparkingfines.co.uk.
What This Demonstrates
Improving Knowledge Retention Through AI-Powered Explanation
The Problem
Organisations consistently struggle with knowledge retention. Traditional training formats achieve low recall rates, with most content forgotten within days. This applies equally to student learning and employee onboarding.
Our Intervention
Through our Splain platform, Patdisco deployed AI-driven synthesis and contextual explanation across training programmes. Splain transforms dense materials into layered, audience-adapted explanations that reinforce comprehension — adjusting depth and language to the individual reader rather than assuming a fixed audience.
The Result
Early deployments show measurable improvements in knowledge retention across student and professional learning contexts. Participants report greater confidence with material, faster time-to-competency, and higher assessment scores without increasing contact time.
What This Demonstrates
Reinventing Out-of-Home with the Digital Backpack
The Problem
Traditional OOH advertising is static, expensive, and unable to reach indoor environments, pedestrianised zones, or event spaces. Brands lacked a cost-effective, targetable street-level medium that moved with their audience.
Our Intervention
Patdisco built AD-Pack — a portable, operator-worn digital billboard with programmatic content delivery. Real-time audience targeting, creative optimisation, and campaign analytics in a format that is genuinely mobile. Operators run campaigns on behalf of brands with a low-capital, flexible model.
The Result
Brands access audiences unreachable by fixed OOH. Operators benefit from a scalable income model with low barrier to entry. Campaigns run with the targeting precision of digital display in environments where screens have never existed before.
What This Demonstrates
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